Frequently Asked Questions
Do you have questions about our services?
Is there something you really want to find an answer to as soon as possible?
Purchasing Design
No. All premade designs on our website are one-time-sales. We never sell a premade design to more than one customer. Once you purchase your favorite design, we will mark it as sold and the “Order Now” button will be disabled and removed entirely.
We delight ourselves in the ultra fast delivery of our service. It takes very much less than 24 hours from the placement of an order to the completion. If you request modification, we might apparently have to take a little more time.
Payments
Payment to be made through our bank account and QR Code
No, We do not save any payment information. We use 2Checkout payment method through which you can also use PayPal.
We do not make any refund for all Premade designs. Please ensure to check all details before you place an order.
Design Details
All our products are in the highest quality you can expect. Our products come out in a larger resolution of more than 300dpi. This resolution looks more than sharp in print.
We design using Adobe Photoshop and Illustrator. This is why the quality output is in a PSD and AI format. You can edit fonts style, fonts color, or change the text in your design. (Please note that we only provide source file to buyers of our Premium Package.)
We are using standard size for all premade designs.
No, you must not. This is against our Terms of Service.